Coinamara is committed to ensuring that our customers are completely satisfied with their purchases. Our return policy is designed to be straightforward and customer-friendly, reflecting our dedication to quality service.
Return Eligibility
- Time Frame: You have 20 days from the date of your purchase to initiate a return.
- Condition of Items: Items must be returned in their original condition, unworn and with all tags attached.
How to Initiate a Return
- Contact Us: Please email us at customer@coinamara .com to start the return process. Our customer service team will guide you through the steps.
- Return Instructions: We will provide detailed instructions on how to return your items safely and efficiently.
Refund Process
- Inspection: Upon receiving your return, we will inspect the items to ensure they meet our return criteria.
- Refund Issuance: Once approved, refunds will be processed to the original method of payment. Please allow a certain amount of days for the refund to appear on your statement.
Non-Returnable Items
- Some items, such as those sold on clearance or marked as final sale, are not eligible for return.
Our Commitment
- At Coinamara , we strive to ensure that you are delighted with your purchase. If for any reason you are not satisfied, we are here to help make the return process as smooth as possible.